Engagement Automation
Lifecycle marketing automationFollow up with every client at the right moment
We build automated follow-up that brings customers back: one-to-one messages written with generative AI and triggered by each customer's behavior, plus rebooking reminders, missed-call text-back and review requests, each measured by the revenue it recovers.
- Day 0VisitSignature service, booked online
- Day 1Follow-upThank-you text with a review request
- Day 24Rebooking reminderTimed to her usual four-week return
- Day 35Past usual return dateNo booking yet, so she enters reactivation
- Day 36ReactivationPersonal text with a booking link; replies go to your team
The question we answer
Are you following up with every client at the right moment?
What you get
- Reactivation for clients past their usual return date
- Rebooking reminders timed to each service
- Missed-call text-back with a callback list for your team
- Post-visit follow-up from NPS answers: review and referral asks for promoters, a personal follow-up for detractors
- One-to-one messages written with generative AI from each customer's history
- Recovered-revenue reporting for every automation
Data we need
Your booking system, messaging tools and call tracking, plus the tone, offers and rules every message must follow.
Our approach
Lifecycle marketing automationAlways-on follow-up triggered by each customer's own behavior, personalized one to one and measured by recovered revenue, not message volume.
Engage this service on its own or within our Revenue Intelligence Program. Sample output shown is illustrative.
FAQ
Questions, answered.
No. Your team keeps answering the phone. Automation handles follow-up by text and email, and hands replies to your staff.
Messages are triggered by each client's own visits, with frequency limits and no endless discounts. Every message follows the tone, offers and rules you approve, and you can review messages before they go out.
Yes. Generative AI drafts each message from the customer's history and your rules. You choose whether messages send automatically or wait for your team's approval.
Usually not. We build on your booking system's messaging and the tools you already use, and recommend something new only where there's a clear gap.
Only if you want it, for after-hours or overflow calls. Many businesses prefer people on the phone, and we build around that.
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Start with a free, 10‑minute assessment.
Every engagement begins with the AI readiness assessment and a call to go through your results.